STAFF VACANCIES AT BOWHOUSE

Bowhouse is the only shop for dog and cat supplies on Sydney's Eastern beaches, founded in April 2007 by Alan Keyes and Terry Horsfall.
After just one year in business, it received the accolade of "Best of Sydney 2008" in the pet stores category, based on a poll of readers conducted by the publisher of a group of Sydney newspapers.
In its second year and third years, the business has boomed and continued ot win further awards. 
The store at Bondi Beach is open seven days a week, and it has extended its opening hours to cater to its customers better.
The Online Store has thousands of visitors every week, and there are dozens of online and telephone orders to process every day.

Now Bowhouse is setting up a Wholesale operation to distribute the ZiwiPeak brand of dog and cat food in Australia, alongside a growing portfolio of other great brands and products.   This operation is based at Bowhouse Depot, 183 Paramatta Road, Corner Chandos Street, Haberfield NSW 2045.
Tel 02 - 9716 9930.  Fax 02 - 9799 6401.

To cope with ongoing increases in the business, we are now looking to recruit the following positions:
• Bowhouse Depot Manager - Full-time, Monday to Friday, Haberfield-based
• Trade Sales Executive - Full-time, Monday to Friday, Haberfield-based, but travelling 4 days a week
• Assistant Store Manager, Bondi Beach Store- 3, 4 or 5 days a week, Bondi-based
• Bowhouse Online Store - Sales Processing & Customer Service - 3, 4 or 5 days a week, initially Bondi-based, but soon moving to Haberfield
• Administrator/Book-keeper - initially 10 hours a week, expected to increase, Haberfield-based

How to Apply

Interested candidates should send a detailed and up-to-date CV (resumé) together with daytime and evening contact numbers
•    by e-mail to topdog@bowhouse.com.au, or
•    by fax to 9130 4250, or
•    by post or hand-delivery to Bowhouse, Shop 4, 2a Jaques Avenue, Bondi Beach, NSW 2026.

Candidates should NOT telephone or come into the store or depot expecting an interview. 
We will call suitable candidates to arrange interviews at a convenient time.
Please note: Only candidates with permanent residency in Australia will be considred for these positions: they are long-term, not casual or temporary positions.

Bowhouse Depot Manager

This position will be full-time Monday to Friday, based at the Bowhouse Depot in Parramatta Road.  A trainee will be considered for the position.

Job Description

Responsibilities and Duties
Responsible for all operations of the Bowhouse Depot.
That involves:
•    processing of customers' orders,
•    maintaining customer details in our database,
•    processing customer payments,
•    assembling, packing and despatching of orders to customers
•    Dealing with customers on the telephone

Candidate Requirements
Essential
•    Fluent English and good telephone manner.
•    Competent with computers and good keyboard skills
•    Well-organised and methodical with good eye for detail.
•    Permanent or long-term resident of Australia.
•    Strong customer service ethos.
Desirable
•    Living locally to, or within easy travelling distance of, the Depot
•    Qualified driver
•    Liking for dogs and cats.

Bowhouse Trade Sales Executive

This position will be full-time Monday to Friday, operating primarily from the Bowhouse Depot in Parramatta Road, but typically travelling 4 days a week.

Job Description

Responsibilities and Duties
Responsible for recruiting new outlets and servicing existing trade customers of Bowhouse.
That involves:
•    processing of customers' orders,
•    maintaining customer details in our database,
•    processing customer payments,
•    assembling, packing and despatching of orders to customers
•    Dealing with customers on the telephone

Candidate Requirements
Essential
•    Fluent English and good telephone manner.
•    Competent with computers and good keyboard skills
•    Well-organised and methodical with good eye for detail.
•    Permanent or long-term resident of Australia.
•    Strong customer service ethos.
•    Liking for dogs and cats.
Desirable
•    Living locally to, or within easy travelling distance of, the Depot
•    Qualified driver

Assistant Store Manager - Bowhouse Bondi Beach

This person will be resposnsible for the Bondi Beach store 3, 4 or 5 days a week when our Store Manager is either not rostered, or is on the road supporting our Trade Sales operations.

Job Description

Responsibilities and Duties
Responsible for running of the Bondi Beach store when our Store Manager is either not rostered, or is on the road supporting our Trade Sales operations.
That involves:
•   

Candidate Requirements
Essential
•    Retail sales experince
•    Fluent English and good telephone manner.
•    Competent with computers.
•    Permanent or long-term resident of Australia.
•    Strong customer service ethos.
•    Liking for dogs and cats.
Desirable
•    Living locally to, or within easy travelling distance of, Bondi Beach

Bowhouse Online Store – Sales Processing and Customer Service

This person will operate initially from the Bowhouse store at Bondi Beach, but it is our plan to transfer the Online Sotre operations to the Bowhouse Depot in Parramtta Road as soon as possible - ideally in August 2010 if feasible.

Job Description

Responsibilities and Duties
Responsible for processing of all online and telephone orders.
That involves:
•    processing of customers' orders,
•    maintaining customer details in our database,
•    processing customer payments,
•    assembling, packing and despatching of orders to customers
•    Dealing with customers on the telephone

Candidate Requirements
Essential
•    Fluent English and good telephone manner.
•    Competent with computers and good keyboard skills
•    Well-organised and methodical with good eye for detail.
•    Permanent or long-term resident of Australia.
•    Strong customer service ethos.
•    Liking for dogs and cats.

Administrator / Book-keeper

Based at the Bowhouse Depot in Parramatta Road, initillay 10 hours a week, but expected ot increase over time.  The comapny's accounts are maintained using MYOB Accountedge (on a Mac), so experience with this will be useful.  The company is prepared to train a person who has the appropriate basic skills and attributres required for the position.

Job Description

Responsibilities and Duties
Responsible for all book-keeping of the company on a weekly basis
That involves:
•    Processing of all incoming Purchase invoices
•    Posting of all invoices, daily sales, cash and bank transactions into MYOB
•    Production of monthly trading accounts
•    Preparation on monthly Activity Statements.
Candidate Requirements
Essential
•    Fluent English and good telephone manner.
•    Competent with computers and good keyboard skills
•    Well-organised and methodical with good eye for detail.
•    Permanent or long-term resident of Australia.

Desirable
•    Living locally to, or within easy travelling distance of, the Depot

How to Apply

Interested candidates should send a detailed and up-to-date CV (resumé) together with daytime and evening contact numbers
•    by e-mail to topdog@bowhouse.com.au, or
•    by fax to 9130 4250, or
•    by post or hand-delivery to Bowhouse, Shop 4, 2a Jaques Avenue, Bondi Beach, NSW 2026.

Candidates should NOT telephone or come into the store or depot expecting an interview. 
We will call suitable candidates to arrange interviews at a convenient time.
Please note: Only candidates with permanent residency in Australia will be considred for these positions: they are long-term, not casual or temporary positions.